FSB Protects You
Protect Yourself Online
Debit Card Safety
General Security Tips
How We Protect Your Personal Information
Below are the top five ways Farmers Savings Bank protects your personal information.
1.Multi-factor Authentication: Using multiple tools to identify the customer when logging into our site or app adds to your protection.
2.Log In Protection: Accounts are limited to 3 log in attempts; if failed, the customer is required to contact a customer service representative to reset the password.
3.Password Reset: Passwords do expire. Customers will be prompted to change their passwords periodically. Password reset may be done by the customer online but must be verified through email or reset with a customer service representative.
4.Online Monitoring: Our employees are dedicated to your safety and the bank's safety. We monitor our online banking program on a regular basis to provide customers with safe and secure online access to all of their FSB accounts.
5.Continued Education: We are constantly educating ourselves on ways to improve our online security in order to protect your account information.
Farmers Savings Bank's Mobile Banking App DOES NOT save any of your banking transactions or personal information to your mobile device.
Protect Your Mobile Device
Mobile Banking is an excellent resource for customers on the move. We often travel for work or pleasure accessing our account information from anywhere. It is important that you don't access mobile banking and/or the Internet via an unsecured or public Wi-Fi. It puts you at greater risk for cyber crimes. However, no one is immune from cyber crime but following these tips can help you stay safe when connecting to the internet from a mobile device.
- Never leave your device unattended
- Use a screen lock feature with a strong PIN or password
- Update software regularly
- Disable your devices ability to automatically connect to Wi-Fi. Do so manually so you can choose what and when you want to connect.
- Review all apps and app requests prior to downloading them to your device
Debit Card Safety
With Debit Card use increasing it is important to remember a few safety tips to help prevent debit card fraud. While all debit card fraud is not preventable, we suggest the following precautions to limit the chances of your card falling victim to fraud.
- Do not write your PIN on the card or carry it with the card
- Review all bank statements
- Use PIN based transactions when available
- Contact us prior to traveling out of state - we will put a travel notice on your card
- Monitor your account via Internet Banking, Mobile Banking or Bankline
- Use services like MasterCard SecureCode and Shazam Bolt$ to monitor your account(s)
Keep Your Personal Information Personal:
Use Strong Passwords: Combine letters with numbers and symbols to create a strong password. For example turn the password "colesburg" into "C0!3sburg". It is easy to remember but the combination will be harder for cybercriminals to decode.
Individual Passwords: It is wise to use different passwords for each account. This is true for individual accounts on a home computer. Each family member having their own account with a separate password protects others accounts in the event something happens to one user.
Keep it Safe: It's normal to forget your passwords. Create a master list of passwords and keep them stored in a secure place AWAY from your computer.
Keep A Clean Computer:
Anti-Virus Software: Having the latest version of software, web browsers, and operating systems are your best defense against viruses, malware and other online threats.
Automatic software updates: Turn on automatic updates if available. Many programs automatically update their software to keep you protected.
Plug and Protect: When using devices such as USB's or external devices, scan them prior to use.
If In Doubt, Toss It Out: If the item (such as an email) looks suspicious, even if you know the source, it is best to delete it. Call the company or individual if you are concerned it may require your attention.
Protect Your Bank Account: When banking or shopping online, make sure all sites are security enabled. Look for web addresses that begin with https:// or shttp://, which means the site takes extra care in protecting its customers.
Don't Be A Victim Of Phone Scams:
Farmers Savings Bank will NOT call or email you asking for personal or account information. As a general rule, financial institutions and government agencies will not contact you asking you to provide personal information. If you receive a call or email from someone claiming to be with your financial institution or a government agency requesting personal information, do not give it out as it may be a scam. If you are concerned that they are legitimately trying to reach you, contact the financial institution or government agency directly.
If you do give out personal or account information and are concerned it may be in the wrong hands, contact Farmers Savings Bank 563-856-2525 immediately. We will help you resolve the issue.
For more information about Cyber Security please visit:
Tips and recommendations for the FDIC: https://www.fdic.gov/consumers/consumer/news/cnwin16/
General Cybersecurity Informtion and Tips:
Great info for children and parents about cyberbullying: